Project name here
Contents
01
Chapter
02
Chepter
03
Chepter
04
Chepter
05
Chepter
06
Chepter
07
Chepter
08
Chepter
09
Chepter
10
Chepter
01
Chapter
Title here
Since its 2019 launch, the merchant-facing Coupang Eats app had received no major redesign.Small incremental updates led to fragmented UX, inconsistent flows, and rising CS costs.Merchants were forced to use separate platforms — POS, Mobile App, and Web Portal — with no unified design language.
Merchant Feedback
“Coupang Eats is much easier than Baemin. My mother’s restaurant team — older staff included — can use it effortlessly. It’s simple, clear, and less stressful to operate.”
© Steve Jeong
All Rights Reserved
Project name here
Contents
01
Chapter
02
Chepter
03
Chepter
04
Chepter
05
Chepter
06
Chepter
07
Chepter
08
Chepter
09
Chepter
10
Chepter
01
Chapter
Title here
Since its 2019 launch, the merchant-facing Coupang Eats app had received no major redesign.Small incremental updates led to fragmented UX, inconsistent flows, and rising CS costs.Merchants were forced to use separate platforms — POS, Mobile App, and Web Portal — with no unified design language.
Merchant Feedback
“Coupang Eats is much easier than Baemin. My mother’s restaurant team — older staff included — can use it effortlessly. It’s simple, clear, and less stressful to operate.”
© Steve Jeong
All Rights Reserved
Project name here
Contents
01
Chapter
02
Chepter
03
Chepter
04
Chepter
05
Chepter
06
Chepter
07
Chepter
08
Chepter
09
Chepter
10
Chepter
01
Chapter
Title here
Since its 2019 launch, the merchant-facing Coupang Eats app had received no major redesign.Small incremental updates led to fragmented UX, inconsistent flows, and rising CS costs.Merchants were forced to use separate platforms — POS, Mobile App, and Web Portal — with no unified design language.
Merchant Feedback
“Coupang Eats is much easier than Baemin. My mother’s restaurant team — older staff included — can use it effortlessly. It’s simple, clear, and less stressful to operate.”
© Steve Jeong
All Rights Reserved